Intertwining between online retailer's trustworthiness attributes and consumer's purchase intentions : a knowledge management perspective in response to COVID-19
Year of publication: |
2025
|
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Authors: | Atlas, Fouzia ; Khan, Kashif Ullah ; Khan, Farhan |
Subject: | consumer trust | COVID-19 | cultural environment of trust | customer service | knowledge management capabilities | security and privacy | trustworthiness | website quality | Vertrauen | Confidence | Wissensmanagement | Knowledge management | Coronavirus | Konsumentenverhalten | Consumer behaviour | Website | Online-Handel | Online retailing | Datenschutz | Data protection | Kundenservice | Customer service | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Electronic Commerce | E-commerce |
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