Interview with Emmanuel Gobillot

Purpose – This paper provides an interview with Emmanuel Gobillot. Design/methodology/approach – This paper provides an interview with Hay Group Director of Leadership Services Emmanuel Gobillot who argues that to deliver results leaders must engage employees in relationships based on trust and meaningful dialogue – mirroring the social relationships that people foster outside the workplace. Findings – Emmanuel Gobillot emphasizes the need for leaders to cultivate self‐awareness so that they can gauge the impact they have on employees and customers. Explores the barriers to being a “connected” leader and the difference between good and great leaders. Explains that performance‐related pay runs the risk of employees becoming reward‐ rather than goal‐oriented and stresses how important it is for leaders to satisfy employees' desire for meaning, belonging and recognition in their work. Originality/value – The paper provides an insightful interview with Emmanuel Gobillot.