Introducing the dynamic destination satisfaction method : an analytical tool to track tourism destination satisfaction trends with repeated cross-sectional data
Year of publication: |
2021
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Authors: | Guizzardi, Andrea ; Mariani, Marcello M. |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 1552-6763, ZDB-ID 2036634-6. - Vol. 60.2021, 5, p. 965-980
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Subject: | attribute entropy | dynamic method | entropy-trend accuracy matrix | tourism destination | tourist satisfaction | Kundenzufriedenheit | Customer satisfaction | Tourismusregion | Tourism destination | Urlaubsverhalten | Holiday behaviour | Destinationsmanagement | Destination management | Tourismusmarketing | Tourism marketing | Entropie | Entropy | Tourismus | Tourism |
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