Introduction: Institutional change and labour market segmentation in European call centres
Alternative title: | Institutional change and labour market segmentation in European call centres |
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Year of publication: |
2009
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Authors: | Doellgast, Virginia ; Batt, Rosemary L. ; Sørensen, Ole H. |
Published in: |
European journal of industrial relations. - London [u.a.] : Sage Publ., ISSN 0959-6801, ZDB-ID 1232566-1. - Vol. 15.2009, 4, p. 349-371
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Subject: | Callcenter | Call centre | Institutioneller Wandel | Institutional change | Arbeitsmarktsegmentation | Labour market segmentation | EU-Staaten | EU countries |
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