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Introduction to business data mining
Olson, David Louis, (2008)
Microsoft dynamics CRM 4 for dummies
Scott, Joel, (2008)
Forensic computing : [a practitioner's guide]
Sammes, Anthony J., (2007)
Documentation standards
Gray, Max, (1970)
Decision Tables
London, Keith R., (1972)
The people side of systems : the human aspects of computer systems
London, Keith Robert, (1976)