Introduction to the Focused Issue on Service Management
| Year of publication: |
1995
|
|---|---|
| Authors: | Chase, Richard B. ; Heskett, James L. |
| Published in: |
Management Science. - Institute for Operations Research and the Management Sciences - INFORMS, ISSN 0025-1909. - Vol. 41.1995, 11, p. 1717-1719
|
| Publisher: |
Institute for Operations Research and the Management Sciences - INFORMS |
| Extent: | application/pdf |
|---|---|
| Type of publication: | Article |
| Other identifiers: | 10.1287/mnsc.41.11.1717 [DOI] |
| Source: |
Persistent link: https://www.econbiz.de/10009204135