Investigating the effects of managerial and technological innovations on operational performance and customer satisfaction of manufacturing companies
Ayman Bahjat Abdallah, Anh Chi Phan, Yoshiki Matsui
Year of publication: |
2016
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Authors: | Abdallah, Ayman Bahjat ; Anh Chi Phan ; Matsui, Yoshiki |
Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 10.2016, 2/3, p. 153-183
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Subject: | innovation | managrial innovation | technological innovation | operational performance | innovative performance | customer satisfaction | empirical research | Innovation | Kundenzufriedenheit | Customer satisfaction | Innovationsmanagement | Innovation management | Technischer Fortschritt | Technological change | Performance-Messung | Performance measurement | Industrie | Manufacturing industries | Unternehmenserfolg | Firm performance |
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