Investigating the mediating role of service innovation in firm performance : an empirical research
Year of publication: |
March/April 2016
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Authors: | Arshad, Arif Mohammad ; Wang, Jie ; Su, Qin |
Published in: |
The journal of applied business research. - Littleton, Colo. : CIBER Research Inst., ISSN 0892-7626, ZDB-ID 1107555-7. - Vol. 32.2016, 2, p. 461-478
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Subject: | TQM | Service Innovation | Firm Performance | Process Innovation | Product Innovation | Unternehmenserfolg | Firm performance | Innovation | Produktentwicklung | New product development | Qualitätsmanagement | Quality management | Dienstleistungssektor | Service industry | Innovationsmanagement | Innovation management | Industrie | Manufacturing industries | Dienstleistungsinnovation | Service innovation |
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