Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Year of publication: |
2016
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Authors: | Dammaj, Alaa ; Alawneh, Afnan ; Hammad, Ayman Abu ; Sweis, Rateb J. |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 17.2016, 4, p. 437-455
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Subject: | knowledge management | Jordan | health sector | ICT knowledge sharing | management embedded knowledge | SERVQUAL | service quality | quality management | private hospitals | Jordanien | Dienstleistungsqualität | Service quality | Wissensmanagement | Knowledge management | Krankenhaus | Hospital | Wissenstransfer | Knowledge transfer | Qualitätsmanagement | Quality management | Gesundheitsversorgung | Health care | Informationstechnik | Information technology | Gesundheitswesen | Health care system |
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