Investigating websites' e-CRM features in building customer relationships : evidence from Greece
Year of publication: |
2014
|
---|---|
Authors: | Papaioannou, Eugenia ; Assimakopoulos, Costas ; Sarmaniotis, Christos ; Georgiadis, Christos K. |
Published in: |
International journal of internet marketing and advertising : IJIMA. - Olney, Bucks. : Inderscience Enterprises, ISSN 1477-5212, ZDB-ID 2151676-5. - Vol. 8.2014, 4, p. 320-338
|
Subject: | e-CRM features | marketing communication | internet | e-commerce | websites | Greece | Griechenland | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Website | Internet | Online-Marketing | Internet marketing | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour |
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