Is beauty a premium? : a study of the physical attractiveness effect in service encounters
Yaoqi Li, Chun Zhang, Michel Laroche
| Year of publication: |
2019
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|---|---|
| Authors: | Li, Yaoqi ; Zhang, Chun ; Laroche, Michel |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 50.2019, p. 215-225
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| Subject: | Physical attractiveness | Attractiveness-ability belief | Social distance perception | Service encounter | Consumer response | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Wahrnehmung | Perception | Ästhetik | Aesthetics |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2019.04.016 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012114155