Is C-OAR-SE best for internet retailing service quality?
Julie E. Francis
| Year of publication: |
2009
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|---|---|
| Authors: | Francis, Julie E. |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 19.2009, 6, p. 670-686
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| Subject: | Dienstleistungsqualität | Service quality | Einzelhandel | Retail trade | Internet | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009525049