ISO 9000/1994, ISO 9001/2000 and TQM : the performance debate revisited
Year of publication: |
2009
|
---|---|
Authors: | Martínez-Costa, Micaela ; Choi, Thomas Y. ; Martínez, Jose A. ; Martínez-Lorente, Ángel R. |
Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 27.2009, 6, p. 495-511
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Subject: | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Industrie | Manufacturing industries | Spanien | Spain |
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