ISO 9000 registration's impact on sales and profitability: A longitudinal analysis of performance before and after accreditation
Year of publication: |
2002
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Authors: | Heras, Iñaki ; Dick, Gavin P.M. ; Casadesus, Marti |
Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 19.2002, 6, p. 774-791
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