ISO certification in the tour operator sector
Barry L. M. Mak
| Year of publication: |
2011
|
|---|---|
| Authors: | Mak, Barry |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 23.2011, 1, p. 115-130
|
| Subject: | Reisevermittler | Travel agency | Dienstleistungsqualität | Service quality | Standardisierung | Standardization | Großbritannien | United Kingdom |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008992199