IT alignment strategies for customer relationship management
| Year of publication: |
2011
|
|---|---|
| Authors: | Sen, Arun ; Sinha, Atish P. |
| Published in: |
Decision support systems : DSS ; the international journal. - Amsterdam [u.a.] : Elsevier, ISSN 0167-9236, ZDB-ID 516545. - Vol. 51.2011, 3, p. 609-620
|