IT professionals want to be heard : How listening and praising can help keep staff

Whenever groups of workers are made the subject of research, it should not come as any surprise when they start saying things like “We like to feel appreciated”, “We want management to listen to our views”, or “If we’re doing a good job we want someone to tell us so”. But sometimes, amazingly, these sorts of answers do come as a surprise – perhaps not to the researchers but to the organization they are conducting the study for.

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Year of publication:	2004
Published in:	Human Resource Management International Digest. - Emerald Group Publishing Limited, ISSN 1758-7166, ZDB-ID 2082534-1. - Vol. 12.2004, 4, p. 23-25
Publisher:	Emerald Group Publishing Limited
Subject:	Recruitment \| Information technology \| Employees \| Canada \| Government

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Type of publication:	Article
Type of publication (narrower categories):	viewpoint
Language:	English
Other identifiers:	10.1108/09670730410540077 [DOI]
Source:	Other ZBW resources

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