"It's the most ethical job I have ever had" : complaint handling and fair decision making in the financial industry
Jane Williams, Chris Gill and Gavin McBurnie
| Year of publication: |
2021
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|---|---|
| Authors: | Williams, Jane ; Gill, Chris ; McBurnie, Gavin |
| Published in: |
International journal of business governance and ethics : IJBGE. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-802X, ZDB-ID 2193729-1. - Vol. 15.2021, 4, p. 357-375
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| Subject: | complaint handling | ethical decision making | fair decision making | fairness | financial industry | Gerechtigkeit | Justice | Entscheidung | Decision | Finanzsektor | Financial sector | Beschwerdemanagement | Complaint management | Ethik | Ethics | Unternehmensethik | Business ethics |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBGE.2021.118602 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012694605