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The effect of job outcomes among call centre customer service representatives in India
Surana, Shilpa Jain, (2012)
Exploring the role of mentoring structure and culture between mentoring functions and job satisfaction : a study of Indian Call Centre employees
Jyoti, Jeevan, (2015)
Job satisfaction and turnover intentions among Indian call center agents : exploring the role of emotional intelligence
Feyerabend, Rich, (2018)