Journal of Service Research Special Issue on IT-Related Service: A Multidisciplinary Perspective
| Year of publication: |
2011
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|---|---|
| Authors: | Lemon, Katherine N. ; Huang, Ming-Hui ; Rust, Roland T. |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, Calif. [u.a.] : Sage Periodicals Press, ISSN 1094-6705, ZDB-ID 14900695. - Vol. 14.2011, 3, p. 251-252
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