Keep up the good work in research universities : an importance-performance analysis
Siti Falindah Padlee, Vaughan Reimers, Safiek Mokhlis, Marhana Mohamed Anuar, Azlinzuraini Ahmad
| Year of publication: |
2020
|
|---|---|
| Authors: | Siti Falindah Padlee ; Reimers, Vaughan ; Safiek Mokhlis ; Marhana Mohamed Anuar ; Azlinzuraini Ahmad |
| Published in: |
Australasian marketing journal. - Oxford [u.a.] : Elsevier, ISSN 1320-1646, ZDB-ID 2194257-2. - Vol. 28.2020, 2, p. 128-138
|
| Subject: | Academics | Importance-performance analysis | Research universities | Service quality | Dienstleistungsqualität | Universitäre Forschung | University research | Hochschule | Higher education institution | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zusammenfassung in chinesischer Sprache |
| Other identifiers: | 10.1016/j.ausmj.2019.10.002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012253940