Key factors affecting customer satisfaction with Iranian retailer stores : evidence from hypermarkets and supermarkets
Year of publication: |
2012
|
---|---|
Authors: | Fazlzadeh, Alireza ; Sahebalzamani, Samira ; Sarabi, Babak |
Published in: |
The IUP journal of marketing management : IJMM. - Hyderabad : IUP Publ., ISSN 0972-6845, ZDB-ID 2615477-8. - Vol. 11.2012, 4, p. 7-33
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Lebensmitteleinzelhandel | Food retailing | Iran |
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