Key performance indicators for traffic intensive web-enabled business processes
Year of publication: |
2012
|
---|---|
Authors: | Pun, Ka I. ; Si, Yain Whar ; Pau, Kin Chan |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 18.2012, 2, p. 250-283
|
Subject: | Digitale Dienste | Web-based service | Prozessmanagement | Business process management | Workflow-Management-System | Workflow management system | Internet | Betriebliche Kennzahl | Financial ratio |
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