Key personality traits and career statisfaction of customer service workers
John W. Lounsbury; Nancy Foster and Patrick C. Carmody; Ji Young Kim; Lucy W. Gibson
| Year of publication: |
2012
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|---|---|
| Authors: | Lounsbury, John W. ; Foster, Nancy ; Carmody, Patrick C. ; Kim, Ji Young ; Gibson, Lucy W. |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 22.2012, 5, p. 517-536
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| Subject: | Dienstleistungsberufe | Service workers | Persönlichkeitsmerkmal | Personality trait | Arbeitszufriedenheit | Job satisfaction | Erwerbsverlauf | Occupational attainment | USA | United States | 2003-2010 |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009681554