Keys for successful implementation of total quality management in hospitals
James M. Carman; Stephen M. Shortell; Richard W. Foster; Edward F. X. Hughes; Heidi Boerstler ...
| Year of publication: |
2010
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|---|---|
| Authors: | Carman, James M. ; Shortell, Stephen M. ; Foster, Richard W. ; Hughes, Edward F. X. ; Boerstler, Heidi |
| Published in: |
Health care management review : the journal for health care management research. - Hagerstown, MD : Lippincott/Wolters Kluwer Health, Inc., ISSN 0361-6274, ZDB-ID 430366-0. - Vol. 35.2010, 4, p. 283-293
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| Subject: | Qualitätsmanagement | Quality management | Krankenhaus | Hospital | Unternehmenskultur | Corporate culture | Kundenzufriedenheit | Customer satisfaction | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008668637