Knowing our "clients" for a better management in higher education services
Year of publication: |
2011
|
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Authors: | Pârvu, Iuliana ; Ipate, Dragoş Mihai |
Published in: |
Journal of academic research in economics. - Constanta, ISSN 2066-0855, ZDB-ID 2585685-6. - Vol. 3.2011, 3, p. 355-362
|
Subject: | market segmentation | student profile | universities' market | Hochschule | Higher education institution | Studierende | Students | Marktsegmentierung | Market segmentation | Dienstleistungsqualität | Service quality | Dienstleistungsmarketing | Services marketing |
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