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The role of knowledge-intensive business services (KIBS) in e-commerce
Windrum, Paul, (2003)
The Internet and the internationalization of small knowledge-intensive firms: a conceptual approach
Prashantham, Shameen, (2004)
Decision-making for location of new knowledge intensive businesses on ICT sector : Portuguese evidences
Ferreira, João J., (2010)
Experience management : foundations, development methodology, and Internet based applications
Bergmann, Ralph, (2002)
Developing industrial case based reasoning applications : the INRECA methodology
Bergmann, Ralph, (1999)
Intelligent customer support for product selection with case-based reasoning