Knowledge Management Orientation and Its Impact on Organizational Performance. Case of Selected Micro Financial Institutions (MFIs) In Yaoundé, Cameroon

This study aimed at assessing knowledge management orientation and its impact on organizational performance. The study measure KMO using the Knowledge sharing, Learning and Information Technology Orientations which are key dimensions of KMO. This researcher adopted a descriptive and casual research design for the study which allowed the researcher examine the cause-and-effect relationship between study variables. A purposive sample of 127 respondents were taken from different Micro Financial Institutions (MFIs), Yaoundé, Cameroon for the study. Well-structured self-administered questionnaire was used in collecting data for the study. The relative performance of the organization compared to major competitors for the last three years has been considered as the measure for organizational performance. The scales used for the survey were validated using the Cronbach Alpha Test before applying Regression analysis for studying the effects. The hypothesized effect of KMO on organizational performance has been tested. The results provide the evidence that KMO has a significant and positive impacts on the organizational performance of MFIs. The findings of the study will help knowledge management researchers and practitioners (managers) in developing strategies for better performance