Last-mile challenges in on-demand food delivery during COVID-19 : understanding the riders' perspective using a grounded theory approach
Year of publication: |
2022
|
---|---|
Authors: | Puram, Praveen ; Gurumurthy, Anand ; Narmetta, Mukesh ; Mor, Rahul S. |
Published in: |
The international journal of logistics management. - Bradford : Emerald, ISSN 1758-6550, ZDB-ID 2069452-0. - Vol. 33.2022, 3, p. 901-925
|
Subject: | Delivery partner | Gig economy | Grounded theory | Mumbai dabbawala | Online food delivery | Operational excellence | Platform economy | Grounded Theory | Coronavirus | Digitale Plattform | Digital platform | Online-Handel | Online retailing |
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