Last Word - How can you make quality part of the culture, not just the procedure?
| Year of publication: |
2000
|
|---|---|
| Authors: | Kaufmann, Uwe H. |
| Published in: |
Quality digest. - Red Bluff, Calif. : QCI International, ISSN 0278-2642, ZDB-ID 10544501. - Vol. 20.2000, 8, p. 72
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