Extent: | Online-Ressource (330 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Description based upon print version of record Lean Auditing; Table of Contents; Foreword; Introduction; PART 1 Lean and Lean Auditing in Overview; 1 Lean Auditing at AstraZeneca; References and Other Related Material of Interest; 2 A Brief History of Lean, Notable Principles and the Approach Taken by this Book; ORIGINS OF LEAN AND THE BENEFITS IT DELIVERS; KEY LEAN PRINCIPLES, TOOLS AND TECHNIQUES; The Five Key Principles of Lean; Specify Value from the Point of View of the Customer; Identify the Value Stream; Flow; Pull; Seek Perfection in Ways of Working; Other Schools of Lean and the Neutral Approach of this Book Cost Reduction and LeanReferences and Other Related Material of Interest; 3 Key Lean Tools & Techniques; UNDERSTANDING CUSTOMER NEEDS: THE KANO MODEL; GEMBA; Value Stream Mapping; IDENTIFYING WASTE (MUDA); Heijunka; Jidoka - Also Known as Autonomation; Just in Time; Andon - Visualization; Root Cause Analysis (RCA ); A WORD OF CAUTION ABOUT LEAN TOOLS AND TECHNIQUES; References and Other Related Material of Interest; 4 The Development of Lean Auditing and Its Benefits; THE KEY BENEFITS OF ADOPTING A LEAN AUDITING; A FEW WORDS ON TERMINOLOGY IN THIS BOOK 5 The Wider Benefits of a Lean Audit Approach - and How to Use This BookKey Hallmarks of a Progressive Lean Audit Approach; The Mindset of a Lean, Progressive, Auditing Approach; The Wider Organizational Implications of a Lean Auditing Approach; HOW TO USE THIS BOOK; Advice on Reading the Following Chapters; PART 2 Looking at Internal Audit Planning and Assignment Delivery; 6 Who Are the Customers of Internal Audit?; COMMON PRACTICES AND IIA STANDARDS OF NOTE; COMMON CHALLENGES & DILEMMAS; Different Views within Internal Audit Concerning Which Stakeholders should Be a Priority Different Views Concerning the Primacy of the Board/Audit Committee or Senior ManagementStakeholders Disagreeing Who is Prime; RECOMMENDED PRACTICES; Define and Agree the Key Internal Customers and Stakeholders of the Internal Audit Function; Always Remember the Importance of the External Customer; Ensure the Whole Audit Function is Clear Who They Are Working For; CONCLUDING REMARKS; References and Other Related Material of Interest; 7 What Really Adds Value - And What Doesn't; COMMON PRACTICES AND IIA STANDARDS OF NOTE; COMMON CHALLENGES & DILEMMAS A "Value Gap" between the Perceptions of Audit and StakeholdersThe Importance of Paying Attention to Dissatisfiers; RECOMMENDED PRACTICES; Make a Commitment to Adding Value beyond Motherhood and Apple Pie; Strive to Clarify What Adds Value and What Does Not; Identify Different Perceptions of Value and Develop a Plan to Address the Most Problematic Areas; DELIVER VALUE TO MULTIPLE STAKEHOLDERS - BUT MANAGE BOUNDARIES; The Delivery of Value should Always Take into Account Cost; Delivering Delighters is Often Simpler than You Think; Listen, and Respond, to the "Voice of the Customer" CONCLUDING REMARKS |
ISBN: | 978-1-118-89688-4 ; 978-1-118-89689-1 ; 978-1-118-89688-4 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011835675