Lean CX : how to differentiate at low cost and least risk
Robert Dew, Bill Russell, Cyrus Allen, George Bej
| Year of publication: |
[2021]
|
|---|---|
| Authors: | Dew, Robert ; Russell, Bill ; Allen, Cyrus ; Bej, George |
| Institutions: | Walter de Gruyter GmbH & Co. KG (publisher) |
| Publisher: |
Berlin : De Gruyter |
| Subject: | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Lean Management | Lean management | Verbraucherzufriedenheit | Kundenorientierung |
| Description of contents: | Table of Contents [gbv.de] ; Description [degruyter.com] |
| Extent: | XXX, 207 Seiten Illustrationen 24 cm x 17 cm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-3-11-068368-4 ; 3-11-068368-7 ; 978-3-11-068402-5 ; 978-3-11-068392-9 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012250261