Learning approach of customer journey analysis on digital start-up business performance through social practice theory
Year of publication: |
2025
|
---|---|
Authors: | Bachtiar, Nia Kurniati ; Arpasri Sothonvit ; Nguyen Thanh Vu ; Melati, Teara Noviyani Sekar |
Published in: |
International journal of electronic business : IJEB. - Olney, Bucks. : Inderscience Enterprises, ISSN 1470-6067, ZDB-ID 2115996-8. - Vol. 20.2025, 2, p. 167-185
|
Subject: | business performance | CJA | customer journey analysis | digital start-up business | post-purchase stage | pre-purchase stage | purchase stage | social practice theory | SPT | Unternehmensgründung | Business start-up | Konsumentenverhalten | Consumer behaviour | Unternehmenserfolg | Firm performance |
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