Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
| Year of publication: |
2013
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|---|---|
| Authors: | Clark, Jonathan R. ; Huckman, Robert S. ; Staats, Bradley R. |
| Published in: |
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations. - Hanover, Md : INFORMS, ISSN 1047-7039, ZDB-ID 10222364. - Vol. 24.2013, 5, p. 1539-1557
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