Learning from my success and from others' failure : evidence from minimally invasive cardiac surgery
| Year of publication: |
2013
|
|---|---|
| Authors: | Kc, Diwas Singh ; Staats, Bradley R. ; Gino, Francesca |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 59.2013, 11, p. 2435-2449
|
| Subject: | failure | healthcare | knowledge work | learning | quality | attributio theory | Lernende Organisation | Learning organization | Krankenhaus | Hospital | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Lernprozess | Learning process | Herzkrankheit | Heart disease | Wissenstransfer | Knowledge transfer |
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