Let's face it : are customers ready for facial recognition technology at quick-service restaurants?
Year of publication: |
2021
|
---|---|
Authors: | Ciftci, Olena ; Choi, Eun-Kyong ; Berezina, Katerina |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 95.2021, p. 1-12
|
Subject: | Biometric technology | Loyalty account authorization | Payment authorization | Restaurant technology | Technology adoption | UTAUT | Gastronomie | Restaurant industry | Innovationsakzeptanz | Innovation adoption | Beziehungsmarketing | Relationship marketing | Technischer Fortschritt | Technological change | Konsumentenverhalten | Consumer behaviour | Innovationsdiffusion | Innovation diffusion | Biometrie | Biometrics | Kundenzufriedenheit | Customer satisfaction |
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