Lifting the lid on the secrets of workplace learning : A Sri Lankan analysis of what drives employee learning experiences

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper uncovers the workplace learning experiences of Sri Lankan knowledge process outsourcing employees. Types of workplace learning embraced in by people with different characteristics, like tenure and age, were examined too. People with longer tenure engaged significantly in all forms of workplace learning: organization-wide learning, individual learning and learning from colleagues and leaders. Yet older employees reported learning less from colleagues and leaders, and did less self-initiated learning. Overall, improving the neglected arena of self-directed learning is where HR teams can add innovation value. The most common learning stream the respondents used was formal learning activity. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.