How lines organize compulsory interaction, emotion management, and "emotional taxes" : the implications of passenger emotion and expression in airport security lines
Shawna Malvini Redden
| Year of publication: |
2013
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|---|---|
| Authors: | Redden, Shawna Malvini |
| Published in: |
Management communication quarterly : an international journal. - Newbury Park, Calif. : Sage Publications, ISSN 1552-6798, ZDB-ID 2068864-7. - Vol. 27.2013, 1, p. 121-149
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| Subject: | Emotion | Management | Luftverkehrssicherheit | Aviation safety | Warteschlangentheorie | Queueing theory | Flughafen | Airport | USA | United States |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Systemvoraussetzung: Acrobat Reader |
| Other identifiers: | 10.1177/0893318912458213 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009708698