Linking brand commitment and brand citizenship behaviors of of airline employees : "the role of trust"
Year of publication: |
2015
|
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Authors: | Erkmen, Ezgi ; Hancer, Murat |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 42.2015, p. 47-54
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Subject: | Brand trust | Brand commitment | Brand citizenship behaviors | Vertrauen | Confidence | Markenführung | Brand management | Markenartikel | Brand | Konsumentenverhalten | Consumer behaviour | Arbeitsverhalten | Work behaviour | Beziehungsmarketing | Relationship marketing | Markenimage | Brand image | Mitarbeiterbindung | Employee retention |
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