Linking workplace spirituality and adaptive performance through a serial mediation of job satisfaction and emotional labor strategies

Purpose: Despite growing interest in workplace spirituality (WPS) and its impact on employee behaviors, there is a dearth of literature discussing an underlying mechanism of how it affects adaptive performance. Against this backdrop, this study aims to develop and test a comprehensive model that examined the effects of WPS on adaptive performance through serial mediation of job satisfaction and emotional labor strategies. Design/methodology/approach: Using a multi-stage sampling technique, the data is collected from 390 faculty members of the higher education institutions in two-time lags. Findings: The findings indicate that spirituality practices at the workplace help to increase the adaptive performance of employees through serial mediation of job satisfaction and emotional labor strategies. Research limitations/implications: This study offers important implications to researchers as well as practitioners and highlights the significance of WPS in increasing the adaptive performance of employees. Originality/value: This research is among the initial attempts to assess the impact of WPS on adaptive performance through serial mediation.