Logistics funkcions in proces of customer service

In article demonstrate that customer service is one of main dimension, which constitute about the heart of logistics. It means that one of basic task of logistics is realization right (in point of view of customer and enterprises operation’s effectiveness) level of customer service.

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Year of publication:	2009
Authors:	Petrykowska, Joanna
Published in:	Acta Universitatis Nicolai Copernici, Ekonomia. - Uniwersytet Mikolaja Kopernika. - Vol. 40.2009, p. 19-28
Publisher:	Uniwersytet Mikolaja Kopernika
Subject:	logistics \| customer service \| supply chain

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Type of publication:	Article
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10010610832