Logistics service supply chain coordination mechanism : a perspective of customer experience level
Year of publication: |
2021
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Authors: | Liu, Weihua ; Liang, Yanjie ; Wei, Wanying ; Xie, Dong ; Wang, Siyu |
Published in: |
European journal of industrial engineering : EJIE. - Genevè : Inderscience Enterprises, ISSN 1751-5262, ZDB-ID 2435893-9. - Vol. 15.2021, 3, p. 405-437
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Subject: | customer experience level | CEL | logistics service supply chain coordination | buyback contract | quality supervision | exchange leadership | Lieferkette | Supply chain | Lieferantenmanagement | Supplier relationship management | Logistikunternehmen | Logistics provider | Beziehungsmarketing | Relationship marketing | Logistik | Logistics | Dienstleistungsqualität | Service quality |
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