Loose coupling as an inhibitor of internal customer knowledge transfer: findings from an empirical study in B-to-B professional services
| Year of publication: |
2008
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|---|---|
| Authors: | Nätti, Satu ; Ojasalo, Jukka |
| Published in: |
The journal of business & industrial marketing. - Bradford : Emerald, ISSN 0885-8624, ZDB-ID 6495503. - Vol. 23.2008, 3, p. 213
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