Lucky loyalty : the effect of consumer effort on predictions of randomly determined marketing outcomes
Year of publication: |
2014
|
---|---|
Authors: | Walker Reczek, Rebecca ; Haws, Kelly L. ; Summers, Christopher A. |
Published in: |
Journal of consumer research : JCR ; an interdisciplinary bimonthly. - Oxford : Oxford University Press, ISSN 0093-5301, ZDB-ID 188686-1. - Vol. 41.2014/15, 4, p. 1065-1077
|
Subject: | Kundenbindungsprogramm | Loyalty program | Konsumentenverhalten | Consumer behaviour | Werbepsychologie | Psychology of advertising |
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