Machine learning and sentiment analysis : analysing customer feedback
Year of publication: |
2024
|
---|---|
Authors: | Kumar, T. Ananth ; Zaafira, J. ; Kanimozhi, P. ; Rajmohan, R. ; Ananth, Christo ; Ajagbe, Sunday Adeola |
Published in: |
AI-driven marketing research and data analytics. - Hershey, PA : IGI Global, ISBN 979-8-3693-2165-2. - 2024, p. 245-262
|
Subject: | Customer feedback | Künstliche Intelligenz | Artificial intelligence | Kundenservice | Customer service | Social Web | Social web |
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