MAKE YOUR SERVICE FAIL-SAFE
| Year of publication: |
1994
|
|---|---|
| Authors: | Chase, Richard B. ; Stewart, Douglas M. |
| Published in: |
Sloan management review. - Cambridge, Mass. : Alfred P. Sloan School of Management, ISSN 0019-848X, ZDB-ID 2418484. - Vol. 35.1994, 3, p. 35-44
|