Making knowledge management work

It is a common failing in mankind to look for knowledge and the solution in the far distance when the answer lies unnoticed at our feet. How do diverse and large corporations learn and share that knowledge internally in the face of so many pressures and constraints? At the heart of knowledge management theory, as at the heart of every company, is the individual. In that complex organism lies the ability or otherwise for a company to learn and prosper. The three articles reviewed here take very different attitudes to the individual – namely from an organizational standpoint, a theoretical position and finally from a sociological attitude.