Making Organizational Problems Visible Using Systems Tools - This article describes a case study involving a large firm that adopted a change program during a slack period to improve cycle time. During the firm's next peak period, pressure mounted to meet cost and cycle time targets, and activity and effort soared, but performance dropped, morale plummeted, and the change program itself was ...
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1999
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| Authors: | Jambekar, Anil B. ; Nelson, Paul A. |
| Published in: |
Production and inventory management journal : journal of the American Production and Inventory Control Society, Inc. - Washington, DC : Soc., ISSN 0897-8336, ZDB-ID 10542929. - Vol. 40.1999, 2, p. 17-25
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