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Les tableaux de bord de la fonction commerciale : gérer le combien, manager le comment, vendre le pourquoi
Buchet, Frédéric, (2006)
Retail marketing
Sivakumar, A, (2007)
Perfect phrases for lead generation : hundreds of ready-to-use phrases for finding new customers, keeping your pipeline full, and growing your sales
Brooks, William T., (2008)