Making value co-creation a reality : exploring the co-creative value processes in customer-salesperson interaction
Year of publication: |
2015
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Authors: | Baumann, Jasmin ; Le Meunier-FitzHugh, Kenneth |
Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 31.2015, 3/4, p. 289-316
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Subject: | value co-creation | buyer-seller interaction | relationship marketing | customer value | qualitative exploratory research | Kundenwert | Customer value | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Value creation | Lieferantenmanagement | Supplier relationship management | Service-Dominant Logic | Service-dominant logic |
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